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Complaint Details

indian railways

Posted bymahaveer prssad sharma,hopp singh 
Organization / Product Details
Organization Name
indian railways
Organization e-Mail 
Product/Service Description
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintOther 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeMr. Stapal  
Complaint Details

Dear all/higherer key of indian railways.
My self is Mahaveer Prasad sharma.i have been borded with my friend Mr. Hopp Singh in Paschim Express(Deluxe,from kalka to bandra terminal,train no. is 2926) from Sabji Mandi Station (in campus of delhi Railways) to bharatpur fot that we were having respective tickit issued by indian railways.
In that concern i am eagerly let u know that from the sabji mandi there was very rush in the perticuler general coach to enter that and itz the time when train sheduled to move in our aware i just go to in a sleeper coach and met the coach conductor who assured me to give a respective seat after paynig the difference amount and he told us to wait for 10 minutes.,as i agreed and waiting for my allotment.train was still on subji mandi.
as i was waiting overthere a person came to me and asked for tickit,who is a PAHALWAAN in railway along with designated as a CTI.we have shown our tickits to him and told him that we are waiting for the coach condector as he is going to allote the seats after paying the difference.
but the person mr. SATPAL didnt listen a single word from our side and put us down with a wrong manner along with a crual behaviour as he caught us by our shirt coller and put us down from the train.
unfortunatly train started to move.we paryed a lot the person for our freeness but he denied and said i ma PHALWAN and nobody is here to say me single word from railways or railway police.we were totaly helpless.he was using abusive langauage without any stop.we missed our train.he asked us for money in regard penalty then we asked but why you are going to penalise us but he denied again to tell us anything.we gave him 400 buks and asked him for receipt then he again started to abuse us and try to hit us we leave that place.he also warned us to not compliant
i have got the loss in business due to train missing as i was going for a deal at my home town.
i told to mr. satpal that ill complaint against you then he laughed and told us that we are fool,dont try to do that otherwise he will make a ellegation on us and put us behind the bars.
Dear authority to manage indian railways.can i ask that if i do have only generel tickits then cant i go in sleeper calss with paying a difference amount after consulting the coach conductor.i think there is no rule like that.i have already travelled many time with paying difference in sleeper as well as AC.
this is a totaly dectator ship by mr. satpal on the behalf of his designation and his PEHLWANI.its really a great chellenge for our railway to remove that type of corrupt officers.they guys are robbing the innocent peoples and giving the losses to goverment and just filling their pockets by money.

Solution of your complaint1.railway authority should catch this person and show him door. 2.there should be a income tax departments enquary overethere against him. find that type of peoples there should be a anti corruption cell in trains. 4...especially in regard i want to see this person outside the would be a great lession for all those type of peoples.  
Actionill definatly take the further action against indian railways and keep this matter in front of court and involve the MEDIA. 
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