i am regular user of club hp-smart1 card no.7119631100102248.three months back its pin no. was blocked.there was balance in the card and we had given to shree distributors hpcl,hpcoco city light,surat.pl kindly send us the balance in the card before it was locked as the current balance is nil.
Do not know.
Reason for Complaint
6(in a scale of 1 to 10)
Name of the Company Employee
shree distributors hpcl,surat.
my card was blocked by the distributors person by entering wrong pin no. my card no.7119631100102248 in the name of nitish ruia,was given to the distributor for reativating the pin no.there was balance in my card on that day.after 3 months when i inquired for the card,after lot of inquiries i got the card back but there was nil balance in it.please kindly send me the last statement of my above card so that i could claim for my balance amount.also inform the dealer the amount which was debited after the reactivation of the card.
Solution of your complaint
send us the detail of last purchase on the above card with the statement.