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RKS Saboo motors -Maruti Udyog dealer in Hyderabad

Posted byDr. R. Vishwanath 
Organization / Product Details
Organization Name
RKS Saboo motors -Maruti Udyog dealer in Hyderabad
Organization e-Mail 
Product/Service DescriptionEsteem VXI 2007 Model
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating7(in a scale of 1 to 10)
Name of the Company EmployeeMr.K.S. Rajeev and Mr. Vinay Saboo 
Complaint Details

I have purchased vechicles from this dealer for the past 13 years, initially I found the customer care Particularly after service extraordinary in the past. More recently I upgraded my vehicle to an Esteem VXI 2007 Model, Today it is probably one of the worst dealers in Hyderabad. For even the smallest of things they would like to charge the customer. The accessories of which I bought from the same company charged me highly inflated rates. I purchased a car cover which the sweet talking accessories salesman charged me over RS 1000+. He said it was guaranteed and the best. True to his words the cover got damaged within a month of purchase.
I have to go to the showroom and have it replaced..what a waste of time for I have other priority things to do. The infuence Mr. Vinay Saboo Is quite high however it is high time how RKS MOTORS HYDERABAD is taking people for a ride! When I sought other dealers like Mithra agencies and Varun Motors I found not only the initial purchase but some free goodies were offered. They seem to be extendies after service care to my colleague who bought a vehicle from Mithra agencies......certainly more than Saboo motors. 

Solution of your complaintAn apology from Mr. Saboo. 
ActionAsk Maruti Udyog to think twice about RKS saboo motors. It was really good to start out with. I am afraid now the state of affairs are moulding rapidly  
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