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Videocon

Posted byJ.Kosalram, Brindavan Television Network Ltd. 
Organization / Product Details
Organization Name
Videocon
Organization e-Mail 
Product/Service DescriptionVideocon ACs 1.5 ton and 2 ton
Warranty StatusDo not know.
Complaint Details
Reason for Complaint 
Complaint Rating2(in a scale of 1 to 10)
Name of the Company EmployeeDealt with local dealer 
Complaint Details

We have shifted our residence from Mayur Vihar to Dwaraka in last Feb 07 and reinstalled the same. The ACs are not functioning. There seems to be gas leakage or gas completely leaked out.

In Dwaraka I could not find any Videocons authorised service centres so that we can get it repaired. The Dealer from Mayur Vihar is reluctant to come to Dwara. 

Solution of your complaintVideocon Delhi office may direct their nearest service centre to Dwaraka to attend the complaint. Or a contact number with name of the person be given to followup. 
ActionWe will takeup the matter with Videocon through correspondence and ultimately may go to Consumer Redressel Forum. 
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