|Posted by||J.Kosalram, Brindavan Television Network Ltd. |
|Organization / Product Details|
|Organization e-Mail|| |
|Product/Service Description||Videocon ACs 1.5 ton and 2 ton|
|Warranty Status||Do not know.|
|Reason for Complaint|| |
|Complaint Rating||2(in a scale of 1 to 10)|
|Name of the Company Employee||Dealt with local dealer |
We have shifted our residence from Mayur Vihar to Dwaraka in last Feb 07 and reinstalled the same. The ACs are not functioning. There seems to be gas leakage or gas completely leaked out.
In Dwaraka I could not find any Videocons authorised service centres so that we can get it repaired. The Dealer from Mayur Vihar is reluctant to come to Dwara.
|Solution of your complaint||Videocon Delhi office may direct their nearest service centre to Dwaraka to attend the complaint. Or a contact number with name of the person be given to followup. |
|Action||We will takeup the matter with Videocon through correspondence and ultimately may go to Consumer Redressel Forum. |