Post Complaint home About Us Contact Faq
Disclaimer  
 
Post a Complaint
View Complaints
Success Stories
Testimonials
Terms and Conditions
View My Complaint
Your Feedback

This is a great site, Now angr

Congratulation to the mywoes t

more...
Complaint Details
Pending

Umesh Kumar Jalan

Posted byUmesh Kumar Jalan 
Organization / Product Details
Organization Name
Umesh Kumar Jalan
Organization e-Mailukjalan@hotmail.com 
Product/Service DescriptionIFB Washing Machine AMC for Model T-29 DLX vide Invoice No. 2104/06-07 dt 20/11/06
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating8(in a scale of 1 to 10)
Name of the Company EmployeeMr. Sarang, the Service Franchisee 
Complaint Details

Initial complaint about noise in spinning and heavy vibration of the m/c was made vide complaint no. 1046154 on 21/07/07 with customer care on 18604255678. The Complaint was first attended on 28/07/07. Spinning checked and found OK. Next day while putting the total progam on m-c, it started tripping the electric line. Follow up for correction made to the customer care no. and to service mechanic and Mr. Sarang, the service franchisee at least ten times. Only rude behavior with false committments were made.The m/c remains unattended after 28/07/07 till 08/08/07.

The response is we will attend with no firm committment of any date and the response further is do whatever you want to do.

This is a very shameful way of handling customer complaints.

Regards  

Solution of your complaintPositive attitude for attending the customer complaint.  
ActionWill take redressal measures through consumer court. 
Home About Us Contact FAQ
Post a Complaint View Complaints Success Stories Testimonials Terms and Conditions View My Complaint
Cell phone reviews   Carpets