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Indian Railways

Posted byPunit Govil 
Organization / Product Details
Organization Name
Indian Railways
Organization e-Mail 
Product/Service Description
Warranty Status
Complaint Details
Reason for Complaint 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeSatish Yadav-Station Manager 
Complaint Details

We had complained against the station manager Sh. Satish Yadav, who due to his vested interests bypassed the recommendation of Sh. Kailash Vijayvargye, Minister for Public Works Deparetment, Government of M.P

On 12/6/05, I had to travel from Indore to Mumbai Central ( 2 seats) by train no. 2962 in class 2-AC, the PNR no. was 816-0060122 Sh. Kailash Vijayvargye, Minister for Public Works Deparetment, Government of M.P, on his letter head recommended to confirm the reservation in VIP quota.

On being contacted to confirm the reservation at 12.30 in the noon, Station Master Sh Satish Yadav informed that as M.Ps are traveling on that day, it will not be possible to confirm the seats in 2-AC class. He asked me to get a ticket for 3-AC which he assured to confirm from VIP quota of 12 seats. I bought ticket of 3-AC class for 2 persons (ticket no. 00776882, PNR no. 836-0405056).

Inspite of the quota of 12 VIP seats and assuring me of confirmation of seat in 3-AC, Sh. Satish Yadav deliberately did not confirm the seat due to his vested & malafide interests. When I tried to contact him on tel no. 2527585 in this regard, his phone was continuously ringing between 1pm to 4 pm but he did not pick up the phone as he had dishonestly allotted the seats for his vested interests.

I request that a genuine enquiry should be conducted in the matter to find out as to who was so important to whom the seats from the VIP quota were allotted by Station Master, Sh. Satish Yadav.
 

Solution of your complaintHoping a speedy action & honest & genuine enquiry in the matter 
Actionexpose the attitude of the railway officials who harass the passengers for their vested interests. 
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