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Complaint Details
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Videocon

Posted byAnubhav Kumar 
Organization / Product Details
Organization Name
Videocon
Organization e-Mailanksaxena@yahoo.com 
Product/Service DescriptionCTV 15" Flat IS15
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeManoj [Technician] 
Complaint Details

My CTV is under warranty. It is not working for the last one week. Inspite of my repeated complaints, no body is giving an ear to it at the service center [Gurgaon, Haryana, India]. I used to call them 2 -3 times daily, but only assurance is given , no body actually comes to attend it.

Its really a shame for such a brand to have pathetic after sales service. The reponse from service center is pathetic. No body ever bothers to hear , what the customer wants to tell. 

Solution of your complaintShould attend the complaint as soon as possible. 
ActionWill escalate it to as higher level as I could reach or I may take some really serious actions against the company. 
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