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Complaint Details
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AIRTEL

Posted byMINT PHARMACEUTICALS PVT LTD 
Organization / Product Details
Organization Name
AIRTEL
View all Complaints against this organization
Organization e-Mail 
Product/Service Descriptionplease contact this no. 044-42550934 & 99401 93575
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeMR. K. BALAMURUGAN - SR. EXECUTIVE SALES - WINTEL COMMUNICATIONS, CHENNAI - 600 029 
Complaint Details

SIR,

WE HAVE THE PLEASURE TO INTRODUCE OURSELVES AS " MINT PHARMACEUTICALS PVT LTD", ONE OF THE UPCOMING PHARMACEUTICAL COMPANY IN CHENNAI

WE HAVE PURCHASED 12 "AIRTEL POSTPAID CONNECTIONS" ON 13.07.07 & 23.07.07. UNDER RS. 150 PLAN, UNLIMITED CUG, UNLIMITED SMS & 50 MINUTES MOBILE TO MOBILE FREE, WITH CREDIT LIMIT RS . 200.

THE ABOVE SCHEME HAS BEEN TYPED SEPERATELY IN OUR COMPANY LETTERATE. IT WAS ACKNOWLEDGED BY MR. K. BALAMURUGAN WHO HAS NOT YET SUBMITTED THE SAME TO YOUR OFFICE. WE WOULD LIKE TO KNOW THE STATUS OF THE OFFICIAL LETTER GIVEN FROM OUR SIDE TO BHARATHI AIRTEL LIMITED, CHENNAI - 600 028.

YOUR SALES EXECUTIVE MR. K. BALAMURUGAN ( MOBILE NO. 9940076111 ) HAS CONFIRMED THE ABOVE SCHEME AND HAS PROVIDED THE SIM CARDS AT OUR OFFICE.

BUT WE WERE SHOCKED TO SEE THE FIRST MONTH BILL RANGING FROM RS. 400 TO RS. 800.

ON REGISTERING A COMPLAINT WITH HIGHER OFFICIALS OF AIRTEL WE WERE AMAZED TO HEAR FROM THEM THAT THE PARTICULAR SALES EXECUTIVE ( MR. K. BALAMURUGAN ) HAD COMMITED THE ABOVE SCHEME ON HIS OWN BECAUSE OF HIS MONTH END SALES PRESSURE. THIS WAS COMMUNICATED BY HIS HIGHER OFFICIAL.

PLEASE NOTE THAT M/S. MINT PHARMACEUTICALS PVT LTD HAS GOT NOTHING TO DO WITH THE MONTH END SALES PRESSURE OF MR. K. BALAMURUGAN.

FURTHER ON CONTACTING MR. K.BALAMURUGAN HE SAID THAT HE HAD BEEN INFORMED FROM HIS SUPERIORS ( MR. EASWAR ) REGARDING NON EXISTENCE OF SUCH PLAN COMMITED TO US AND HAS ASKED US TO PAY THE AMOUNT MENTIONED IN THE BILL FOR THE CURRENT MONTH AND AS ASSURED THAT THE SCHEME COMMITTED TO US WILL COME TO EXISTENCE FROM THE NEXT BILLING CYCLE ONWARDS.

WE HAVE TAKEN THIS CONNECTIONS FROM YOUR AUTHORIZED BUSINESS ASSOCIATES " M/S. WINTEL COMMUNICATIONS, OLD NO. 5, NEW NO. 11, AYYAVOO STREET, AYYAVOO NAIDU COLONY, AMINJIKARAI, CHENNAI - 600 029. ".

WE FURTHER UNDERSTAND THAT ANY COMMITMENT TOWARDS ANY SCHEME COMMITED TO US FROM YOUR AUTHROIZED BUISNESS ASSOCIATES AS COMMITMENT FROM AIRTEL.

WE HOLD AIRTEL RESPONSIBLE FOR THE BLUNDER MADE AND SEEK A PROPER EXPLANATION TO AVOID ANY FURTHER LEGAL IMPLICATIONS.

REALLY WE HAVE GREAT REGARDS FOR BHARATHI AIRTEL LTD WHICH IS INDIAS NO. 1 CELLULAR OPERATOR. BECAUSE OF AN INDIVIDUALS MISTAKE THE ENTIRE COROPORATE OF AIRTEL IS BROUGHT TO STREETS. WE REQUEST YOU TO KINDLY SOLVE THE ISSUE AT THE EARLIEST TO ENSURE LONG LASTING RELATIONSHIP WITH BHARATHI AIRTEL LTD. THE NO.1 CELLULAR OPERATOR IN INDIA.

WITH REGARDS

MINT PHARMACEUTICALS PVT LTD

NOTE : WE HAVE ALL THE PAPERS WHICH WE HAVE SUBMITTED DURING THE PROCUREMENT OF OUR MOBILE CONNECTION.

 

Solution of your complaintSETTLEMENT OF THE BILL AS PER THE SCHEME COMMITED TO US. 
ActionLEGAL ACTION  
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