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Complaint Details
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Office Depot

Posted byMary G Stewart 
Organization / Product Details
Organization Name
Office Depot
Organization e-Mailbbartlett@officedepot.com 
Product/Service Descriptioncompaq computer / monitor
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintOther 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeSkerkisha,Randy, James 
Complaint Details

I purchased a computer and monitor on July 1, 2005 because of the advertised rebate I decided to purchase the bndl. I did everything that I was supposed to do in order to get the rebate. I mailed in both proofs of purchase and they said that they only got one of the proof of purchase, this is impossible because I copied them both to the same piece of paper. When I checked the rebate site and found that my rebate was rejected I could hardly beleive it, that Office Depot would actually lie and say that I only sent one proof of purchase. I sent them both, I made sure of it.  

Solution of your complaintI am going to get my rebate. 
Actionwell, whatever it takes, I have already contacted BBB and the Consumer Trade Commission. Maybe I will go on TV or something.  
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