Brand: Godrej Eon Series Refrigerator, Model No.GFE 32 B MC RS, Bill No.661 dated 31-Jul-2007, of Samudra Sales, Jamnagar
Reason for Complaint
10(in a scale of 1 to 10)
Name of the Company Employee
I have purchased Godrej Refrigerator on 31-Jul-2007 and itís not making ice in freezer compartment since the day I bought and so after informing the problem service engineer inspected the same on 14-Aug-2007 of which godrej smart care service card no.7H00074 dated 13-Aug-2007 saying freezer unit is chock up and needs repair, but I have denied repairing and asked for money back or brand new piece replacement, which they deny to doÖ.
Solution of your complaint
Obviously replacement or money back as it is manufacturing defect since not working since the day I bought.
I have to approach district consumer forum and international consumer rights protection council