Post Complaint home About Us Contact Faq
Disclaimer  
 
Post a Complaint
View Complaints
Success Stories
Testimonials
Terms and Conditions
View My Complaint
Your Feedback

This is a great site, Now angr

Congratulation to the mywoes t

more...
Complaint Details
Pending

Tata Indicom

Posted byRishi Agarwal 
Organization / Product Details
Organization Name
Tata Indicom
Organization e-Mailrishi_007@rediffmail.com 
Product/Service Description
Warranty Status
Complaint Details
Reason for ComplaintPrice 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

My mobile bill for the month of April(Month for which service is consumed) is Rs.6900 which is about 7 times higher than my normal bills. I was shocked to see the bill and on enquiring customer care came to know it is because of the change in the plan. Tata Indicom changed my billing plan of free incoming while roaming to some other Bill Plan.
I would like to state that I would have no problems in paying the May(Month for which service is consumed) month bill as per the plan of 750 minutes of incoming free and beyond that calls charged at 50p/min as this is communicated to me. My contention is only for the April bill for which I had no information.
On contacting customer care I was told that they informed me through a courier, when i asked them to show the receipt they had no answer to it. Later I was told that they called me up and informed me of the same, I asked them to send me a recording of it.

In addition to it I would like to add, customer care ppl were not even willing to take my complaint, they didnt even provide me with any mobile number or personal id of official who can be contacted on this.
I had to go to the Tata True value shop to lodge my complaint against the wrong bill. I would request Tata Indicom to please verify their records once again and see for themselves that I was not informed.
I am requesting Tata indicom to kindly adjust my bill and not to charge me for the incoming calls on roaming. My outgoing has been barred and that is causing great inconvenience to me.
I have no problems with any other component in the bill. 

Solution of your complaintCorrected bill as per my original plan. 
ActionConsumer court, No other option. 
Home About Us Contact FAQ
Post a Complaint View Complaints Success Stories Testimonials Terms and Conditions View My Complaint
Cell phone reviews   Carpets