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Tata Broadband Services

Posted bySamkit 
Organization / Product Details
Organization Name
Tata Broadband Services
Organization e-Mailsamkit4u@yahoo.com 
Product/Service DescriptionReceipt No.: 1256784
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating9(in a scale of 1 to 10)
Name of the Company EmployeeMr. Tejas Panchal 
Complaint Details

I have applied for broadband connection from Tataindicom on Aug 10, 2007 and was assured to get the connection by Aug 14, 2007. Since i didnt get any call from the customer Service, i gave a call to them regarding the unavailability of the same and was assured to get the connection within 48 hours. On Aug 16, 2007, since i didnt get any call from them, i once again gave them a call and was informed to wait for 24 hours more. Once again i called on Aug 17, 2007 to get back my money (Rs. 2164) which i paid on Aug 10, 2007 to get the connection. Since then, i have been calling them everyday, and even the executive who collected the money is not picking up the call. I have been calling them everyday and i am sure, that i have spent around Rs. 200 for following them up.

 

Solution of your complaintI will be more than happy if i can get the refund and will opt for reliance or BSNL. 
ActionLet Mr. Ratan Tata know regarding the services being offered by their people. 
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