Post Complaint home About Us Contact Faq
Disclaimer  
 
Post a Complaint
View Complaints
Success Stories
Testimonials
Terms and Conditions
View My Complaint
Your Feedback

This is a great site, Now angr

Congratulation to the mywoes t

more...
Complaint Details
Pending

Media Consultant

Posted byCVL Srinivas 
Organization / Product Details
Organization Name
Media Consultant
Organization e-Mailcvlsrinivas@gmail.com 
Product/Service DescriptionHCL Beanstalk Classic 4998 P4P 820
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeBisorjit Singh Busin Develop Mgr, Comp-Mart India Pvt Ltd (HCL Dealer) Gurgaon 
Complaint Details

I made the mistake of buying a HCL machine. Little did I know that they have a non-existent service policy despite teh machine being under warranty. I have had a series of problems with the machine (bought from Comp-Mart India P Ltd, SG-012, Galleria, DLF City Ph IV, Gurgaon 122002 in April 2007). Everytime I ask for a service engineer to be sent home to attend to the problem, I get a pack of lies about people not available, perople on leave etc. I have tried calling HCL directly many times, but to no avail. They keep redirecting me back to the dealer from whom I purchased the machine. The latest problem in the machine is - the sound card does not work at all. I have been trying for the past week to get somebody to my place and waste time every day following up. HCL ahs taken me for a solid RIDE. 

Solution of your complaintHCL should ensure I get proper service- or replace my faulty machine asap. 
ActionTake HCL and Dealer to court for cheating me and for harrasing me. 
Home About Us Contact FAQ
Post a Complaint View Complaints Success Stories Testimonials Terms and Conditions View My Complaint
Cell phone reviews   Carpets