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IFB INDUSTRIES LTD.

Posted byJ.CHAKRABORTY 
Organization / Product Details
Organization Name
IFB INDUSTRIES LTD.
Organization e-Mail 
Product/Service DescriptionMICRO WAVE OVEN MODEL # 30SC1INVOICE NO. 781 DT.20/01/07 FROM MIDPLAZA ELECTRONICS. BARODA
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintPerformance 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeNILESH P GANDHI 
Complaint Details

THE GRILL COIL OF THE OVEN BURNT BY SOME MISTERIOUS REASON AND THE COMPLAINT WAS LODGED NO. 1049929 ON MONTH BACK.  

Solution of your complaintTHE CONCERNED PERSON VISITED AND AFTER INSPECTION DECLARED THAT THE HEATING COIL IS FAULTY AND TO BE CHANGED. AS THE OVEN IS WITHIN WARRANTY PERIOD, IT IS TO BE REPLACED FREE OF COST. WE CONTACTED THE SERVICING CENTRE SEVERAL TIMES BUT NO POSITIVE RESPONCE. WE NEED FREE REPLACEMENT OF THE UNIT IMMEDIATELY. 
ActionWE WILL PLACE IT IN FRONT OF CONSUMER FORUM. BUT I AM SURE REGARDING REPUTATION OF IFB AND EXPECT IT TO BE RESOLVED AMICABLY. 
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