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Complaint Details
Pending

Sify Broadband

Posted byPralay Hazra 
Organization / Product Details
Organization Name
Sify Broadband
Organization e-Mailxxx@xxx.com 
Product/Service Description
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintSafety 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeSify  
Complaint Details

Hi All,

I am using sify broadband connection. Last thrusday (23rd August) when I was using my laptop, suddenly there were sparks and my laptop got burnt. When I try to get it repaired from a Service Centre, they told me that it happend because of high voltage through Sify Broadband cable. I was lucky that I was at little bit distance at that time and I was not having my laptop on my lap. Otherwise I would have been hurt and defeinitely get electrified even.

Now, I have to pay a hefty amount to get my laptop reparied. But that is not the thing that botehrs me, rather the safety issue is important to me. There are thousands of people who are using Sify braodband service. I think they should be aware of this as well.

Thanks,
Pralay 

Solution of your complaintCompensation and at the same time they have to furnish saftey mesaurements they have taken against such event. 
ActionI will move to consumer court. If it doesnt work then definitely to higher court even but I want it see it through at any cost.  
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