Post Complaint home About Us Contact Faq
Disclaimer  
 
Post a Complaint
View Complaints
Success Stories
Testimonials
Terms and Conditions
View My Complaint
Your Feedback

This is a great site, Now angr

Congratulation to the mywoes t

more...
Complaint Details
Pending

Sukam Invertors

Posted byGaurav Shrivastava 
Organization / Product Details
Organization Name
Sukam Invertors
Organization e-Mail 
Product/Service Description
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeMr. Pawan, Mr. Rishi 
Complaint Details

I had fined a complaint on 06/08/2007 for replacement of my Su-kam Invertor battery which was not functional since 27/07/2008. After making numerous calls, my complaint finally got regiatsred on 06/08/2007 and i was given an assurance by the customer care executive that my battery shall be replaced with in 24 hours. But the Sukam Executive came to my residence on 10/08/2007, which is much later that 24 hrs. I was assured by the executive that a NEW BATTERY shall be supplied to me within 2 working days, which till now has not been done. I have been following up with the customer care executive on a daily basis and all i get to hear from them is "Sir the Battery would be replaced with in 2 days". Till today i.e. 29/08/2007, i have not been provided a NEW Battery. The Invertor and Battery are still under warranty period of 2 years as mentoned in the warranty card but NOTHING HAS BEEN DONE TILL NOW.
This kind of service is not expected form a company like Su-Kam. 

Solution of your complaintI need a NEW battery immidiately and Su-kam should pay for the damages, harrasment done to me and my family. 
ActionI would file a formal complaint in the Consumer Court. 
Home About Us Contact FAQ
Post a Complaint View Complaints Success Stories Testimonials Terms and Conditions View My Complaint
Cell phone reviews   Carpets