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Complaint Details
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TVS FINANCE AND SERVICES

Posted byUDAY KUMAR 
Organization / Product Details
Organization Name
TVS FINANCE AND SERVICES
Organization e-Mail 
Product/Service DescriptionTVS Max100, Agreement no.-KE27118501
Warranty Status
Complaint Details
Reason for ComplaintPerformance 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeMr.Balakrishnan 
Complaint Details

My father (Late Ramakrishnan Nair) had purchased a motorbike TVS Max 100 from Central Motors, Aluva, Cochin, Kerala which was financed by TVS Finance & Services Ltd. vide agreement number KE27118501.

I the undersigned had foreclosed the said agreement by making the balance payment on 16/05/2006. After followups, I received the balance cheques, NOC and duplicate key. But till date I have not received the original R.C.Book.

On checking with TVS Finance - Cochin Office, they informed that the original R.C.Book has been misplaced by TVS Finance - Chennai Office.

Since last 1 year, I am following-up with Cochin Office for the same. Mr.Balakrishnan - Cochin Branch Manager had assured that he will do the needful. But now the situation is that he is not attending my calls.
 

Solution of your complaintTo get back my original R.C.Book 
ActionTake it up with higher authorities. 
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