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Complaint Details
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Reliance Infocomm Ltd.

Posted byDexter Figg 
Organization / Product Details
Organization Name
Reliance Infocomm Ltd.
Organization e-Mail 
Product/Service DescriptionTelephone Keeps switching off since it was installed.
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeePankaj, Ms. Sidhu (Supervisor) 
Complaint Details

Ever since the installation of my Reliance telephone one month ago the instrument keeps switching off. I have made 21 complaints regarding the same to the customer complaints centre (*333) They have kept on assuring me that the complaint will be rectified within 12 hours but nothing has been done till date.

Now the customer care executives are telling me to tke the instrument to their service centre (22 KMs away from my house) as it is out of their hands. The supervisors are refusing to take my call. No one has visited my place regarding this complaint as yet.
The Internet is all too slow as well.


 

Solution of your complaintI want the Instrument changed as my residence, with a working model. 
ActionI will file a criminal case of fraud and cheating against Reliance Infocomm Ltd. 
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