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Complaint Details
Pending

AIRTEL

Posted byRAJENDRA KATHAL 
Organization / Product Details
Organization Name
AIRTEL
View all Complaints against this organization
Organization e-Mail 
Product/Service DescriptionPhone No 011 47093221, Excess blling by DSL dispite my plan change made on June 24, 2007
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintOther 
Complaint Rating9(in a scale of 1 to 10)
Name of the Company EmployeeMazhar Hakim, Customer Care 
Complaint Details

I had applied for plan change for DSL for 24X7 unlimited download billing on June 24. I was promised change in 3 days. But the change did not happen until Aug 1 and I was billed for pulses. I was in th einterim o enquiry told that I canm use the DSL and the same will taken care of if the delay is from airtel. In the meantime 2 times customer care called me and told me that they will reverse my bill for the effected period but did not do so. They have refused to rpovide me senior management numbers and there is no access to the,.


Mr Mazhar is one the Care person who promised reversal of excess billing June 26 & Aug 1,2007 

Solution of your complaintReversal of pulses charged due to delay from airtel 
ActionConsumer Court 
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