I have bought Onida Split AC - 1 Ton on 16-06-2005 from M/s Arvee Sales Agencies, Lajpat Nagar, New Delhi and got it installed at my Faridabad residence.
About 2 weeks back I registered a complait with Onida Faridabad Service center (0129-4050637) for AC not working. After reapeted followup no one came to even attend the complaint. Last friday they sent a person who even could not open the AC panel (indoor) and went back saying that its PCB is faulty and have to be replaced.
After that day no one even responded back and I am following up with them on daily basis. I am not sure whether the PCB is faulty or some other part is faulty and when it is going to be reparired.
Request you to please help me in esclating this complait to person concerned.
Thank you very much, Pawan Bakshi 91 9971991021
Solution of your complaint
A technical person should look at what is the problem and repaired it at the earliest
I will go to consumer court for not giving the service.