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Complaint Details
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APSRTC

Posted byPavani Suresh.G 
Organization / Product Details
Organization Name
APSRTC
Organization e-Mail 
Product/Service DescriptionService no.1014/0
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintQuality 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeSurya Kumari 
Complaint Details

I have travelled from banglore to hyderabad on 26th august by APSRTC Gruda, Service no.1014/0
I should say that it was the most pathetic juorney I ever had, The bus was not any better than the local buses of Bihar, there was no divider between the driver cabin and passengers,it was cover with curtains which are as dirty as that, they did not play any movie though ther was a TV,the window curtains were worse that the swop cloths, the seats were not covered, the blanckets were torn, holes could be seen as if biten by the rats, low class sheets given for covering, AC was not on untill demanded after travelling 20 KM from the Majestic( Bangalore). After paying for Garuda how can one be happy with such low class cheap service. This is the main reason People opt for private services, It wasa great shame in front of my colleague as I recommonded APSRTC to him. Other sevices to vijayawada are good gorm the same terminus. Shame on part of APSRTC for such Service . If the same is continued it will soon end up nowhere. 

Solution of your complaintSolution is very simple , provide all the we deserve for which we are paying, only the Bangalore service is worse. 
ActionIf this is not solved at this stage it would be escalated and taken to the consumer forum, or court even. 
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