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Complaint Details
Pending

videocon

Posted byDr.Vijay Kumar 
Organization / Product Details
Organization Name
videocon
Organization e-Mailnatpath@yahoo.co.in 
Product/Service Description
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating6(in a scale of 1 to 10)
Name of the Company EmployeeQuality customer care,Lucknow 
Complaint Details

my TV,model no. 7445R was repaired last month by Quality Customer care,for few days it worked but now it is having same problem for which i lodged a complaint at a Call Center Phone No.9839196281[comliaint no.H29005on ]29/7/07 at 10:00A.M.and it has not been attended till date.
When i lodged a complaint,it was informed that it will not be attended on same day and now it is more than a week and nobody has come.Inspite of my several telephonic reminders, nobody has turned up.
Same ineffieceny I faced last time when I gave my TV for repair last timeon 4/7/07 for same compliaint it was told to me that type of damage will be conveyed,but was not conveyed and on several inquiries it was informed that a part [IC] is to be replaced.After repair it was delivered on 19/7/07.at same time i was informed the remote is not working , i bought a new remote and checked it.It was OK.But now few of its buttons are not working.
When your after saleservice is hopeless why you harp about it. I am seriously thinking to dispose off this oniy videocon product I have and go for some other better company product and also do a negative marketing so that no friend of mine falls for your product.
 

Solution of your complaintIMMEDIATE ACTION 
ActionTo DO A NEGATIVE MARKETING FOR YOU AND PLEDGE NOT TO ANY OF YOUR PRODUCTS 
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