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Complaint Details
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YASH TVS

Posted byMISS NEHA YADU 
Organization / Product Details
Organization Name
YASH TVS
Organization e-Mail 
Product/Service DescriptionREPAIR OF SCOOTY TVS BY THE YASH TVS THE AUTH DEALER OF THE COMPANY
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeTHE WORKSHOP SUPERVISOR 
Complaint Details

DEAR SIR,
I HAVE BEEN MADE TO VISIT THE WORKSHOP MANY TIMES FOR SERVICING AND REPAIR OF MY SCOOTY BY THE DEALER , M/S YASH TVS, EAST STREET PUNE. TO BEGIN WITH MY SCOOTY STARTED GIVING ME THE STARATING PROBLEM WHERE IT WILL NOT START AT ALL AND EVEN IF IT STARTS IT WOULD SHUT DOWN ALL OF A SUDDEN AND THE FUEL CONSUMPTION WAS VERY HIGH WHEN I VISITE THE WK SHOP I WAS TOLD THAT CERTAIN PROBLEM IS THERE IN THE ENGIN AND I WAS CHARGED RS500/ FOR THIS REPAIR. HOWEVER, AFTER THE REPAIR ON THE SAME DAY THE VEH AGAIN DEVELOPED THE SAME TROUBLE AND I WAS STRANDED. I AGAIN TOOK IT FOR REPAIR AND AGAIN SOME REPAIR WAS DONE. HOWEVER, ONCE AGAIN THE SIMILAR FAULT RESURFACED AND I AM NOT SATISFIED WITH THE QUALITY AND STANDART OF THE WORKMANSHIP OF THE DEALER AS WELL AS THE COMPANY.

 

Solution of your complaint1,A THOUROUGH CHECK UP BY A RESPONSIBLE AND QUALIFIED COMPANY MECHANIC WHO IS ABLE TO UNDERSTAND THE PROBLEM AND GUIDE THE CUSTOMERS PROPERLY 2. IMMEDIATE REPAIR OF MY VEH FREE OF COST THIS TIME. 
ActionI WILL TELL MY FRIENDS ABOUT THE POOR STANDARD OF THE MACHINE AND THE COMPANY. 
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