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Complaint Details
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Airtel

Posted byM.G.Hulakund 
Organization / Product Details
Organization Name
Airtel
Organization e-Mailxxx@xxx.com 
Product/Service DescriptionActivation Of Internet on Mobile (Nokia 2626) by Airtel Live
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintUsability 
Complaint Rating2(in a scale of 1 to 10)
Name of the Company EmployeeDo not know 
Complaint Details

Though the Internet option was activated on 05-09-2007, I am unable to save the settings sent by Airtel on my Mobile to view webs. When I press the key on mobile to save the settings the title "Only 20 sets allowed .settings discarded " appears and saving of setting not taking place. Actually the internet was activated in April 2007 and was worked for 2 hours and suddenly it stopped. Then frequent visits to customer cell could not help to restore settings, hence I have cancelled the internet option in April . But when again I tried on 5-09-2007, this problem is repeating. 

Solution of your complaintThe correct guidelines from Technical supporting Executives may be helpful in solving this problem.Hence I do not hesitate to come and spend some time with your technical peoplre to set right this problem. 
ActionIn this case there may be two reasons, 1. The problem with settings which can be solved by technical people. 2. The Nokia 2626 may not be suitable to save these settings which can be solved by switching over to suitable Hand set. or Manual settings can be tried. 
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