|Posted by||M.G.Hulakund |
|Organization / Product Details|
|Organization e-Mailfirstname.lastname@example.org |
|Product/Service Description||Activation Of Internet on Mobile (Nokia 2626) by Airtel Live|
|Warranty Status||Do not know.|
|Reason for Complaint||Usability |
|Complaint Rating||2(in a scale of 1 to 10)|
|Name of the Company Employee||Do not know |
Though the Internet option was activated on 05-09-2007, I am unable to save the settings sent by Airtel on my Mobile to view webs. When I press the key on mobile to save the settings the title "Only 20 sets allowed .settings discarded " appears and saving of setting not taking place. Actually the internet was activated in April 2007 and was worked for 2 hours and suddenly it stopped. Then frequent visits to customer cell could not help to restore settings, hence I have cancelled the internet option in April . But when again I tried on 5-09-2007, this problem is repeating.
|Solution of your complaint||The correct guidelines from Technical supporting Executives may be helpful in solving this problem.Hence I do not hesitate to come and spend some time with your technical peoplre to set right this problem. |
|Action||In this case there may be two reasons,
1. The problem with settings which can be solved by technical people.
2. The Nokia 2626 may not be suitable to save these settings which can be solved by switching over to suitable Hand set. or Manual settings can be tried. |