Reference no-462142 date---16/06/2007 amount--3564.02 name of merchant establishment--Indian Railway Cat(IRCTC)
Reference no-46214 Date-----16/06/07 Amount---4752.02 name of merchant establishment--Indian Railway Cat(IRCTC)
This complain was filed on 01st July 2007 with BOB Card Ltd, Noida Branch, Delhi Branch as well as Mumbai Headquarter. They said after 10 days that next statement will reflect the changes, But today I recived their new statement and they have charged Rs.775 as a service charge along with the old outstanding.
Solution of your complaint
Its very simple they need to credit the amount Rs.3564.02 and Rs.4752.02 instead of debiting it, because IRCTC has credited this amount in my Credit Card after my railway Ticket cancellation.
I keep on calling M K Arati and their customer care but of no use, so I have decded to go to consumer court within couple of days.