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Complaint Details
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Airtel

Posted byAbhijeet N Phakatkar 
Organization / Product Details
Organization Name
Airtel
View all Complaints against this organization
Organization e-Mailcustomer.services@airtelworld.com 
Product/Service DescriptionI possess Airtel prepaid connection from close to 3 years now. My mobile number is 986 000 7320. there is a list of complaints but 1 of them which faced recently is that i lost 1 of the very important contact from my cell and called airtel to get it coz i had just dialled it in the morning but they refused to give it saying that they dont have authority and hang up before i could say anything
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employeeneeraj 
Complaint Details

There is a list of complaints but 1 of them which i faced recently was that i had dialled a number which i lost because i dint save it but was there in the dialled list and had removed sim card so the dialled list got erased and then i called customer care hoping to get the idea number which i had called at 11 am on 09/09/07, but the customer care agent refused to give it saying that they do not have authority. after insisting he agreed to get his supervisor over the phone but after me holding the call for 13 minutes the agent said thanku 4 calling airtel and hang up the call, there another problem with their customer care that their supervisors and managers dont come over the phone as if they are VIPs. they should understand the fact that they are getting paid because we are using their services and if we stop using it they will be jobless. If i had to meet any manager from airtel customer care i will beat him/her black and blue ..  

Solution of your complaintNever know ................... 
Actionlaunch a case in consumer court and ask for appropriate compensation. 
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