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Maruti Udyog Ltd

Posted byKapil 
Organization / Product Details
Organization Name
Maruti Udyog Ltd
View all Complaints against this organization
Organization e-Mail 
Product/Service DescriptionMaruti Esteem Vxi
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintPerformance 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

1) Car has No PickUp at all - it takes lot of time to accelerate the car - especially if you are accelerating from third and fourth gear .

2) Car stops frequently when put in 1st gear and accelerated from rest. It becomes very inconvenient and a hassle during jammed roads and crowded area when the car is frequently running on 1st and 2nd gear due to traffic.

3) The average of the car is 13 kmpl - while industry claims beyond that.

4)Either this is a manufacturing defect or this is some tuning defect - I have raised this issue during both - 1st and 2nd service but all efforts have gone waste . The problem has worsened.

5) I am not satisfied with the car performance , and usability - I would rate it 5/10. And since the service technicians seems helpless - I am really wondering if we should go for purchasing maruti car in future ever. 

Solution of your complaint1) If this is Manufacturing defect , please do the replacement ASAP. 2) if its a tuning defect - I would like to know why havnt it been taken care of despite 2 services already done.  
ActionI would complaint to MUL company - and if needed - would like to take legal / consumer protection . 
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