|Reason for Complaint||Performance |
|Complaint Rating||10(in a scale of 1 to 10)|
|Name of the Company Employee|| |
1) Car has No PickUp at all - it takes lot of time to accelerate the car - especially if you are accelerating from third and fourth gear .
2) Car stops frequently when put in 1st gear and accelerated from rest. It becomes very inconvenient and a hassle during jammed roads and crowded area when the car is frequently running on 1st and 2nd gear due to traffic.
3) The average of the car is 13 kmpl - while industry claims beyond that.
4)Either this is a manufacturing defect or this is some tuning defect - I have raised this issue during both - 1st and 2nd service but all efforts have gone waste . The problem has worsened.
5) I am not satisfied with the car performance , and usability - I would rate it 5/10. And since the service technicians seems helpless - I am really wondering if we should go for purchasing maruti car in future ever.
|Solution of your complaint||1) If this is Manufacturing defect , please do the replacement ASAP.
2) if its a tuning defect - I would like to know why havnt it been taken care of despite 2 services already done. |
|Action||I would complaint to MUL company - and if needed - would like to take legal / consumer protection . |