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LG Pvt ltd

Posted byDr.A.Arputharaj 
Organization / Product Details
Organization Name
LG Pvt ltd
Organization e-Mail, ,  
Product/Service DescriptionRs.17,730 (Bill No: 6486, Dated: 2.7.2007) , my complaint no is 82700052, Dated: 27.08.2007.
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating9(in a scale of 1 to 10)
Name of the Company EmployeePriya, Narayan, Suresh and others  
Complaint Details

From:

Dr.A.Arputharaj,
No. 14, First Street,
Varadharaja Nagar, Selaiyur,
Chennai, 600 073

To:

M/s. L.G Electronics Pvt. Ltd, India.

Whom so ever it may concerned

I have purchased a LG front loading washing machine, on seeing the advertisement etc. from Ms.Amutha & Co, no.1, Venkatesan ST, Shanmugam Road, Tambaram for an amount of Rs.17,730 (Bill No: 6486, Dated: 2.7.2007).

The machine was not functioning since 27.08.2007 giving dE. The Service was called and my complaint no is 82700052, Dated: 27.08.2007. Two service engineers visited and tried something, but as on date my machine is not working as a result, the purpose of my investing an amount of Rs.18,000/- and more has been solved.

Between 27.08.2007 and 08.09.2007 I should have spent more than Rs.500/- for phone calls calling the Bangalore service centre, calling the local Service agent (M/s.Vision Plus, Chennai), Brach office at Chennai etc.

I have decided and made one more call to my Advocate. He is taking up the matter legally, and I am also moving through the District Consumer Protection Council. I will see that this news flash in internet, dailies and the like against the service of L.G. But I donot know where the problem persist, my only apprehension is my money is wasted.

I am going to ask for a new machine through Hon able Court of Lam and also a huge sum as a compensation for the mental agony that I had for my self and for my family Members. This is for kind information.

(A.Arputharaj)

 

Solution of your complaintReplacement of the Machine 
ActionApproaching the Hon. Court of Law 
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