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Complaint Details
Pending

Nokia

Posted bySivasubramaniam 
Organization / Product Details
Organization Name
Nokia
Organization e-Mailsupport.services@nokia.com  
Product/Service DescriptionNokia 6070 - Bill No 1929 dated 10.08.07 of Vinod Cell World Chennai
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintQuality 
Complaint Rating9(in a scale of 1 to 10)
Name of the Company EmployeeDont know about the name 
Complaint Details

I have purchased a mobile phone Nokia 6070 on 10th August. But from second day of purchase it had a problem during incoming and outgoing calls. i.e buttons 6,5 are pressed automatically during conversation and sound will be heard and creating disturbance during speaking. I have given to Nokia professional centre HCL infinet Ltd. thro Jobsheet No. 3200230757 on 17th August for rectification and got back only on 23rd August. But again the same problem continued and again given to the same centre vide Job sheet 175033 dated 25th August and till today it is not rectified. I am without mobile phone for about 20 days even after buying a new phone.

My wife with 2 children is without phone. But still nokia or service centre is not giving any confirmation regarding replacement 

Solution of your complaintReplacement should be given 
ActionRequired money back and compension. Will go to consumer court 
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