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Complaint Details
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Nokia

Posted byRehan Siddiqui 
Organization / Product Details
Organization Name
Nokia
Organization e-Mailsupport.services@nokia.com 
Product/Service DescriptionModel : 6151, Sr. No. 352284011025487
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintPerformance 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeNokia Customer Service Ceneter, Pune 
Complaint Details

Dear Sir / Madam,

I am user of Nokia 6151 since 25 May 2007. I am facing lot of problem in transfering data via bluetooth and problem in power switch. I have to work heart to ON or Off the mobile. Finally it was broken last week, I have vitited to your nokia care center they
told me you have to change full panel but it is not available. They told me it will available after 1 month. I ask them what will be the cost of panel they told me original panel 800/- and duplicate 400/- Rs. I return back and visited next week and
ask them to please switch on the mobile till panel is not available. They said now switch is available. Now switch is repair and they are saying you have to change panel the because it is problematic and it will not long last and you have to pay for that. After repair my panel is demage badely and
bluetooht problem is as it is. I am really not happy with the performance of this model and you customer service center(Jeet Enterprises). My phone is
warranty and there is no use if warranty. Please do needfull as early as possible.

Regards
Rehan
Mobile : 9890195011

Mobile details
Model : 6151
Sr. No. 352284011025487

I have launched my complaint through these sits
support.services@nokia.com
http://www.nokia-asia.com/asknokia
http://www.nokia.co.in/nokia/0,,45383,00.html
 

Solution of your complaintReplacement. 
ActionConsumer Court 
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