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Complaint Details
Pending

videocon

Posted byswati dahiya 
Organization / Product Details
Organization Name
videocon
Organization e-Mail 
Product/Service Descriptionvideocon-ctv-7641 g
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintPerformance 
Complaint Rating7(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

i ogt married in jan, my parents gifted me tv and refrigerator, we booked them on 18/1/2008, and asked them of picking them next day, when my fater went there he rechecked the tv nd refrigerater. he found out that tv which they packed was open, its back cover didnt had any nuts and the seal was broken. and refrigerator which they packed had some dents on it. when shown to shop deelar they agreed there mistake and changed our stuff. but now since i had started that tv from last 5 monts it is not working properly. its remote
*tv buttons do not work as they should
* remote intially given along with tv didnt worked properly
*instead of registering complaint again it was not been taken care
*tv has been repaired twice, but now it has become worst from earlier
* even your logo videocon is not written strieght. it seems that tv is assembled
my really feeling very ashamed by trusting ur company  

Solution of your complainteither tv should be repaired properly, or kindly pls replace it. its the matter of some ones daughter pls take action as soon as posible its been 5 months 
Actionor else i will be forced to go consumer court. 
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