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Complaint Details
Pending

maruti udyog

Posted byvs sri hari 
Organization / Product Details
Organization Name
maruti udyog
Organization e-Mail 
Product/Service Descriptionmaruti wagon R servicing at rohan motors ghaziabad
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating8(in a scale of 1 to 10)
Name of the Company Employeerajinderpal supervisor 
Complaint Details

i had given my maruti ewagon R GJ 1 HE 8557 for servicing on 30 sep 05 after running for 46000 km. the car had been regularly serviced and had gone in for routine servicing without any defects. the car was delivered to me on 1oct after which i drove it to bareilly from delhi. after doing about 50 km the car developed a wobble with the steering shaking and i had to cut down the speed. sice i was travelling with my wife and kid i had to reach bareilly being at night. when i saw the wheels in the morning the rim was bent and had severe bends which have been done during the wheel balancing. similar marks were found on all wheelks. i rang up the supervisor and he told me to get it back and only then some thing could be done about it. i had to spend another 900 rs to get the car reparied having already paid rs 4640 for servicing a day earlier. 

Solution of your complaintensure proper repair in all respects once again and apologise for the mental agony faced during the journeyand rimburse the money rs 900 i spent in repairing the car. 
Actionraise the issue to higher levels in consumer court / maruti head office 
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