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Complaint Details
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Nokia

Posted byRajesh Dubey 
Organization / Product Details
Organization Name
Nokia
Organization e-Mailnokiacare@hcl.in 
Product/Service DescriptionNokia Mobile Set - 6070 , dtd.07.05.2007
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeNokia care Branch Incharge - Patel Nagar 
Complaint Details

Dear Sir,
I purchase Nokia 6070 mobile on 07.05.07 . but within 7 days its being under mentinance. its Ring tone gone mute / NO RING
I submit my set to nokia care patel nagar and Tagore Garden 4-5 times for repair. .. but Result ..Zero.
At last time I submit my NEW set to nokia care 30/28 East patel nagar for repair on 21.07.07, job shet no 1300107763..
after one month , they (nokia) say that " your set to be replace because it not posible to repair it"
aftr several times visit for one replaced set , I recieve a " OLD, USED, SCRACHED SET" last day
I can not believe , that nokia can do un-justice with me..
Sir, my set is NEW and its use maximum 5 -7 days. ...an i recieve a SCRAP ??? OLD SET ?? why ??
Can we trust on nokia..:??
please can you feel my pain.?/
I am not able to Purchase any one set again . because I purchase my set to gift some one. and now I can not deliever to it any body..
please do need full......

thanks
Rajesh dubey
09971099770



 

Solution of your complaintPlease, say to nokia care to give me my New Set... 
ActionI promise that, in future I never buy / believe NOKIA I also sugges to our freinds .. and also to you.. please never buy nokia,, because Nokia care .. now became ..BAD CARE.. 
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