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gmc chevy

Posted byElsa Rivas 
Organization / Product Details
Organization Name
gmc chevy
Organization e-Mailerivas123@cox.net 
Product/Service DescriptionCHevy tahoe 2007 2wd lt 4doorsw
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintPerformance 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeJohn Sheldon 
Complaint Details

Well to start off about a month after I purchased the suv I noticed that 6 out of 10 times that I would turn on the suv after it had been sitting for more than 3 hours it would make a loud clattering sound when you would turn it on. I took it in to the dealer right away and told them that when the air condition would kick in it would make a loud clattering sound to the point where I had to turn off the car and turn it back on. After leaving it there overnight they had told me that they could not get the tahoe to repeat the noise so that nothing was detected wrong with the vehicle. So I took it home and it stopped making the sound for a while. Just about 3 weeks ago I noticed its starting to make the loud clattering sound again. I took it into the dealer Gateway Chevrolet in Avondale Arizona again and told John Sheldon about the problem and he informed me that the they know about the problem. He indicated that if the car has been sitting for more than 3 hours it creates oli build up on the air conditioning compressor and that when the vehicle is turned on it will make a clattering sound for about 15-30 seconds. He also indicated that the Chevy manufacturers are aware of this problem and that they choose to do nothing about it at this time. I was totally furious to know that they refused to fix the problem. First and last time I ever purchase a Chevy truck or suv. 

Solution of your complaintChevy takes responsibility against manufacturer defects and fixes the problem. 
ActionComplain until it gets resolved. 
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