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Complaint Details
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vsnl

Posted byGirish Dhar 
Organization / Product Details
Organization Name
vsnl
Organization e-Mailxxx@xxx.com 
Product/Service Description vsnl order no 1371266 internet renew pack s.no. 6593309
Warranty Status
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

i have renewed my account metconinternational@vsnl.net on 6.09.07 using this pack after paying Rs899 for 100 hours. he account was to expire on 14.09.07 and I renewed beforehand to have continuity. I xchecked using my account and it showed valid upto Sept 08.

Now I am unable to connect and their helpline is totally unreachable and when I reach, they convey their inability to help. I have complained to customerservice@vsnl.co.in in writing twice but still no reply or urgency to help customer.

Sad to say, service was better when it was govt owned and I would never expect this from house of Tatas. Unfortunate part is that I have about 6 account with vsnl  

Solution of your complaintthey must rectify any fault and activate my account with immediate effect 
Actionwill go to consumer court and shut all my activities using vsnl ever again. Totally frustrated Girish dhar bhaskerenterprises@vsnl.com 
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