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CPL MOTORS,PATHANKOT

Posted byRAKESH JOSHI 
Organization / Product Details
Organization Name
CPL MOTORS,PATHANKOT
Organization e-Mail 
Product/Service DescriptionTATA INDIGO 2007.PB35J3636,
Warranty StatusUnder Warranty.
Complaint Details
Reason for Complaint 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeMR.SETHI AND MR.JOGINDER,CPL,PATHANKOT 
Complaint Details

SIR,SERVICE OF MY TATA INDIGO(THIRD)WAS DONE ON 11/09/07 FROM CPL MOTORS PATHANKOT VIA INV. NO.CPLMOT-PK-0708-00801.FIRST OF ALL I WOULD LIKE TOTELL THAT THERE IS NO TRAINED MECHANIC INUR DEALERSHIP.SECONDLY ONE HAD TO SPOIL WHOLE DAY CALLING MECANIC,WASHMAN,ELECTRICIAN,WORKS MANAGER,TO GET SERVICE DONE.AFTER MY SERVICE I WENT WITH MY FAMILY TO HIMACHAL.AFTER 15-20 KM I STOPPED AT DIESEL STATION WHERE STATION BOY TOLD ME THAT MOBIL OIL IS LEAKING.IT WASSUNDAY SO NO BODY ATTENDED PHONE IN DEALERSHIP.MARKET WAS CLOSED,I HAD TO SPEND ALMOST 2 HOURS TO FIND MECHANIC WHO TOLD ME THAT OIL FILTER IS LOOSE.I WAS SHOCKED.HE ALSO TOLD ME THAT AFTER FEW KMS ,IF UNNOTICED ENGINE WOULD HAVE SEIGED.ONCE AGAIN I HAD TO SPEND FOR MOBIL OIL.NEXT DAY I WENT TO DEALER,WHERE THEY COULD NOT TRACEOUT THE MECHANIC WHO WAS RESPONSIBLE FOR SAME AS NAME WAS NOT MENTIONED ON JOB CARD.I WAS HARRASED AS THERE WAS NOBODY TO LISTEN ME.I WANT TO WHO WOULD HAVE BEEN RESPONSIBLE IF CARS ENGINE HAD SEIGED PLUS WHO WILL PAY FOR MOBILOIL EXPENSES DONE BY ME JUST 2 DAYS AFTER SERVICE. 

Solution of your complaintTATA MOTORS ACTION AGAINST CPL.DEALER SHOULD FEEL SORRY AND MY MOBIL OIL EXPENSES AND MECHANIC LABOUR SHOUL BE REIMBURSED IMMEDIATELY. 
ActionI WILL GO TO CONSUMER COURT.I WILL NEVER PURCHASE TATA VEHICLE IN FUTURE THOUGH CARS ARE GOOD. 
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