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Complaint Details
Pending

AIRTEL Andhra pradesh

Posted bySrinivas 
Organization / Product Details
Organization Name
AIRTEL Andhra pradesh
Organization e-Mailnagadattas@infotechsw.com 
Product/Service DescriptionRecharging with Prepaid cards`
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employee9849098490 
Complaint Details

This is from Srinivas, Airtel mobile number 9849028476, I have been using this prepaid connection for the last 2 years. And for teh last 6 months,i have recharging with 551rs card from the dealer and getting 200rs local talk time and 500 airtel to airtel talk time.As today is the last day for my card, i called 9849098490 and enquired that whether i will get the same (200rs local talk time and 500 airtel to airtel )if i recharge thru icici account not from ATM. She said Yes, you will get that. I recharged with 551 thru my friends icici account, I got only 375 local talk time, nothing else.I again called 9849098490, they are saying sorry, you will get it only if you recharge with dealer. its loss of 325 rupees for me. Please take some action to get my 700 talk time. 

Solution of your complaintI need to get the 200 rupees local time and 500 rupees airtel to airtel talk time. 
ActionI will file a suit in consumers court on AIrtel 
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