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Complaint Details

Tata Motors Ltd

Posted byVishwajeet Dhote 
Organization / Product Details
Organization Name
Tata Motors Ltd
View all Complaints against this organization
Organization e-Mail 
Product/Service DescriptionTata Indica Xeta GLX, Invoice date:- March 2007
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintQuality 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeB.U. Bhandari Tata Dealership (Pune) 
Complaint Details

I pruchased Tata Indica Xeta GLX (fully loaded) from B.U.Bhandari Deaership (Pune) in the month of March 2007 and have been facing problems with the car ever since. At first the Cars rear door made noise and it took me 2 visits to the dealieship work shop for the problem to be solved as the first time they forgot to work on the noise problem. Better still when I went to pick up my car they charged me Rs.56.00 (Fifty six) as a charge for the spray they used to open the suspensions. Also the car wipers have been giving problems every since. I was promised by the dealiers that the car milage is around 12kmpl in city but it only gives me 8-9 kmpl after 2 servicings. When I asked the dealer workshop engineers to fix the milage and set it they said they could not do anything as the setting are done by computer as set by Tata Motors and is per set. I am really disgusted with Tata products and the after sales service. No wonder the Indian Automobiles can not match the foreign cars as the attitude sucks. I have adviced all my friends not the go for any Tata product as it is a dead invesment. 

Solution of your complaintIt is for the Tata Motors to figure out how to improve my cars average and also they should choose the dealers who can give good customer service after sales. 
ActionWill depend on the company response as there are always legal ways and I know my rights as a comsumer. 
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