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Complaint Details
Pending

videocon

Posted byrachna singh 
Organization / Product Details
Organization Name
videocon
Organization e-Mailrachna1976@indiatimes.com 
Product/Service Descriptionwindow AC, 1.5ton
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating9(in a scale of 1 to 10)
Name of the Company EmployeeMr verma 
Complaint Details

As we have purchase the AC in march of this year only and on friday date-21/09/07 our AC start

creating the noise so we complaint in the customer care regarding this they turned up on sunday but that time the light is not coming so we ask him to come in the evening at 7.00 pm but he didn,t turned up .again ,we called him in the sunday evening again they said that he will come on wednesday but my concern is that if these kind of services you people provide than i done a mistake to purchase a videocon AC. I am staying ghaziabad


regards
rachna  

Solution of your complaintthe person should call himself in the evening and said that sir you are facing any problem with AC can i come now and rectify it .I want to say that why should costumer after the AC technician why the AC technician not taking any initiative. regards rachna  
Actioni tell on my friends and relative not to purchase the videocon as the services are very radiculus. 
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