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Complaint Details
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Eureka Forbes

Posted byMovva Krishna Prasad 
Organization / Product Details
Organization Name
Eureka Forbes
View all Complaints against this organization
Organization e-Mail 
Product/Service DescriptionEureka Forbes RO Water purification system
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeCustomer care,sukrali,Gurgaon 
Complaint Details

I have purchased RO water purification system from Eureka Forbes in the month of may 2007 for Rs.14500/- .I am facing a lot of problem as the water taste is getting bitter.After repeated calls service engineer came and told that Low TDS filter has to be installed and will be done in 6 working days(this happened 20days back) and the same i have mentioned in his service report also to sort out the issue.Till date no one has turned out and even after my repeated calls to the customer care,they used to say that the service engineer will come.suddenly as a surprise two days back they are saying install the same by paying for the Extra filter.As said by the sales person RO system which i have purchased is the latest one with higher configuration , i feel betrayed with the so called big brands like Eureka Forbes 

Solution of your complaintTo resolve the issue at the earliest 
ActionAction to be taken after written explanation from Eureka Forbes citing the issue 
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