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Complaint Details


Posted byB.Santoshi 
Organization / Product Details
Organization Name
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Product/Service Description
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeStartel, 6-3-1192/1/1, White House, Kundanbagh, Begumpet, Hyderabad 
Complaint Details

This is Santoshi a subscriber of airtel from past 2 years and from few months i m facing a hell lot of problems with my balance.
All the services get activated without my concern and the balance gets deducted twice from my balance. while enquiry i get a response that it has been cut twice by default and it will get credited within 24 hours. So many days passed by but to no use. my balance has not been credited . After one week i again contacted customer care and they told me that it was my fault and they didnt cut twice. And its heights of lies because they have only informed that it was cut by default and now telling that its my fault.
After this i have asked to deactivate all promos to my mobile as i am facing a lot of balance with their NO-USE services.
Recently, on 28th Sept 07 i got some of the settings from airtel and i have deleted all the messages to avoid useless balance cut. but on 29th sept 07 i got a msg that service of airtel FM has been activated and 30 rs of my balance has been cut including my past balance this comes to 170 rs. So, Airtel has taken my 170 of talk time from my balance from past 3 months.
I want the concerned people to rectify this error as Money matters for all and understand my problem.

Solution of your complaintCredit at least 30+25 of my balance which was cut twice and avoid disturbing and harassing users with these activations which search only balance cut but no services. 
ActionSee, i am just a user of Airtel, what i can do is just change my mobile service to another as there are more available in the markets i.e Hutch, BSNL, or Reliance or Indicom. And talk of the Bad services of Airtel so that i can save my near and dear ones from getting such harassments. 
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