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TATA INDICOM

Posted byMukesh 
Organization / Product Details
Organization Name
TATA INDICOM
View all Complaints against this organization
Organization e-Mail 
Product/Service Description
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintQuality 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeTATA customer services, Collection Agents 
Complaint Details

I am a TATA indicom customers since 6 Years, I availed a services of wireless connection with Internet facility inbuilt with Modem. Hence i was been communicated a speed of 115 Kpbs before activation of connection but when i used it i was getting a speed of 1 to 8 Kpbs and sometime when i gets connected to net after a mins it get disconnected in between opening a site. So in technical terms it take time more than a min to open a site and hence My time get wasted and have been charged more than Rs 600 a Mths.when i contacted a customer service agent a Executive named Leena. She dont even botherd to take my complaint and disconnected my call. Then after a collection agent called me a communicated Please pay bill we will revert the charges in next bill. So I made payment and was shocked to see my next bill there was no revert and they have again charged me Rs: 500 for use of internet. Requested many times in Local office and in customer service but all gone in vain.Now my telephone outgoing is barred and I am getting daily threaten call form collection department " Make payment you used it and you have to make payment or we will see you"  

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