Washing Machine (IFB, ElenaWT ELN B/WT ELNEX B 111479) Invoice No.000497 dt.24-04-07 from Quilon Radio Service, Kollam, Kerala.
Reason for Complaint
5(in a scale of 1 to 10)
Name of the Company Employee
Incharge of IFB Service Centre, Kollam, Kerala
I have purchased IFB washing machine from M/s.Quilon Radio Service, Kollam. I heard about IFB washing machine and some of my friends are strongly compelled me to purchase only IFB. Accordingly I have purchase the same. The first problem was occurred during the month of May `07 (i.e., after one month of purchase). I had lodged a complaint to the local IFB service centre. Service Engineer has visited and rectified the problem. Again this month (Sep`07) machine was getting problem. Again I had lodged a complaint. Service Engineers are coming everyday for rectifying the problem. Different people are coming for attending the complaint. At last one engineer visited here on 30-09-07 and informed me that the problem with the timer. He has changed the timer and assured that hereafter there will not be any problem. The very next day owards machine is not working. I am very much desp in this regard because the machine was getting frequent complaints showing within 4 months after purhcasing.
Solution of your complaint
Either you plese depute a good mechanic to sort out my problem or please replace a new washing machine
I will lodge a complaint to your higher authorities. If I do not get any justice, i will go to a consumer court.