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Complaint Details
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sony

Posted bymohit patait 
Organization / Product Details
Organization Name
sony
Organization e-Mailsonyindia.care@ap.sony.com 
Product/Service Descriptionsony musicsystem rv55
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintProduct Durability 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employeeservice center manager&company product 
Complaint Details

i am a customer who has purchased sony product in the year 2006 who is not working properly since january 2007 as it was in warrranty the service center replaced its lens but than also it worked properly for 4 month. now onwards it is having the same problem & now the company is not helping me for this problem.as the lens was replaced by the service center the company should give me the warranty on lens. i have purchased it in 16000/-. and the service center is demanding 2000/- for replacement of lens.i just want my problem to be solved. 

Solution of your complainti think my system should be replaced or the lens should be replaced without cost 
Actioni will go to court 
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