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Complaint Details
Pending

maruti udyog limited

Posted byHARVINDER SINGH 
Organization / Product Details
Organization Name
maruti udyog limited
Organization e-Mailxxx@xxx.com 
Product/Service DescriptionSX4/VXI
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeM/S Sumitra DS Motors PVT. Limited, Shahjahanpur  
Complaint Details

1.Unexpected delay of making job card, took 1.15 hours.

2.Surprised to see the final bill that RF-7 oil treatment was charged while oil was drained out in my presence. I would like to know that by which process they applied RF-7 oil treatment (is it with the new oil? as I know, it must be poured with the existing oil & start engine for 5-10 minutes then drain out). Pl. tell us about your standard procedure if it is different with we mentioned above. Secondly ,is it recommended to apply RF-7 on the first service i.e. 900 km running only.

3. improper treatment meeted out to me as a customer.
 

Solution of your complaintI expect that you will take a necessary action against the Sumitra DS Motors.  
Actionit will be itself a negative publicity for the company when I am going on net about this issue. 
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