maruti udyog limited
|Posted by||HARVINDER SINGH |
|Organization / Product Details|
|Organization e-Mailfirstname.lastname@example.org |
|Product/Service Description||SX4/VXI |
|Warranty Status||Under Warranty.|
|Reason for Complaint||Customer Service |
|Complaint Rating||10(in a scale of 1 to 10)|
|Name of the Company Employee||M/S Sumitra DS Motors PVT. Limited, Shahjahanpur |
1.Unexpected delay of making job card, took 1.15 hours.
2.Surprised to see the final bill that RF-7 oil treatment was charged while oil was drained out in my presence. I would like to know that by which process they applied RF-7 oil treatment (is it with the new oil? as I know, it must be poured with the existing oil & start engine for 5-10 minutes then drain out). Pl. tell us about your standard procedure if it is different with we mentioned above. Secondly ,is it recommended to apply RF-7 on the first service i.e. 900 km running only.
3. improper treatment meeted out to me as a customer.
|Solution of your complaint||I expect that you will take a necessary action against the Sumitra DS Motors.
|Action||it will be itself a negative publicity for the company when I am going on net about this issue. |