|Reason for Complaint||Customer Service |
|Complaint Rating||10(in a scale of 1 to 10)|
|Name of the Company Employee||MR. Elumai |
I have recently brought IFB washing Machine from Jayam and co Anna nager , chennai-40. Bill no 1856. The machine is not working properly. It is not taking the detergent and dispenser and not log the water at all. So, very poor quality washing.
I complaint regarding the above through helpline on 1/2/2007 and the complaint no 207678. Nobody attend till now. Every day twice time we are calling the helpline and finally lady on other end gave me MR. Elumai Area Serivice engerning . I called elumai on 04/02/2007 he will send the person immediately. But nobody come on next day also. Next i try to called elumai. He didnt reponse my call. I dont know what i do with the defected IFB product.
|Solution of your complaint||Have to attend my call and retified the probelms |
|Action||I would request IFB to refund my money. |