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Complaint Details
Pending

BSNL

Posted bysurmukh singh  
Organization / Product Details
Organization Name
BSNL
Organization e-Mailpg_ludhiana@bsnl.co.in 
Product/Service Descriptionlandline phone & broadband
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company Employeesh ravi sharma 
Complaint Details

my self surmukh singh s/o angrej singh ,vpo-rampur ,via doraha . i went to SDO of telephone exchang doraha{3-10-2007]. and ask for how can i get a broadband conectioin because my number is disconected for one year .i ask wheather i have to apply a new landline conection .he ask me that my old number & broadband will be conected today if i pay all pending bills including reconection sequrity and other . i pay all bill {3-10-2007-morning] as they advicwe me .but my phone & broadband is still not conected .yesterday {4-10-2007] i come to exchang two time at doraha and 4 time at rampur exchange but no satifactory ans .today 5-10-2007 they call me and ask that they will conect only phone conection today and broad band may be conected on monday or after somedays.
but 3-10-2007 i ask him that i am paying my bills ,sequrity only for broadband and reconection . he promise me promise me that .they will conect my phone and broadband today.But they are not fullfil their promise 

Solution of your complaintthey should immidiatly conect my number and broadband conection as they promise  
Actioni am lower class common man i am not intrested in any type of dispute ,if the problem is not solve then i shall be helpless and try to request some upper officers of bsnl ,i think there might be some good ,hardworking officers in bsnl,they will solve my problums . 
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