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Complaint Details
Pending

Ford Town of Albany

Posted byLaurie West 
Organization / Product Details
Organization Name
Ford Town of Albany
Organization e-Maillawest2003@yahoo.com 
Product/Service Description2005 Colorado
Warranty StatusUnder Warranty.
Complaint Details
Reason for Complaint 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeAll management 
Complaint Details

Signed papers to purchase a vehicle from Ford Town of Albany. Within 48 hours the vehicle started making a sound coming from under the hood. Took the vehicle back to have them look and it and fix what ever the problem was/is. My son took the vehicle in since he is the one driving it on a regular basis and he was told to take it to advance auto and let them do the diagnostic check.. we had the extended warranty. Due to some other reasons I take the vehicle back to Ford Town only to discover that the contract that I signed (mind you only one time did I sign paperwork) is not the contract that is now in place. Someone at Ford Town signed my name to a second contract with a different lender and at a higher interest rate! So now Ford Town has the vehicle back all the extra keys and the money I put down and refuse to give me back my money. Have contacted the lienholder, police department, DAs office and trying to find an attorney to take the case. I have copies of the paperwork from the lienholder and everyone that has looked at it except those at Ford Town can see that signatures do NOT match.  

Solution of your complaintGoing to court 
ActionCivil action 
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