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Complaint Details
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ICICI Bank

Posted byBaldev Raj Bhardwaj 
Organization / Product Details
Organization Name
ICICI Bank
View all Complaints against this organization
Organization e-Mailhelpdesk@icicidirect.com 
Product/Service DescriptionCheque not credited
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintPerformance 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeJitesh,Shoyeb,Sushma,Arti 
Complaint Details

I have deposited a cheque of rs 150000 on 27th sep 2007 but have not received the credit in my savings account till date.I need the money urgently but no body is helping,The amount was supposed to be credited in 2-3 days max but i have not got any credit even after 15 days.

I have called customer service many times but i am not getting the money credited.I felt all the miseries as mentioned below when i called them

We cant transfer to the person you talked earlier please repete everything again.
Systems are getting upgraded we cant help
Backend department has not replied so we cant tell the status.Please call tomorrow.

I logged a complaint SR 40813798 .I was promsed a email and SMS reply with in 24 hours but nothing happend.
I called again next day and was promised a call in next few hours with resolution.Nothing happend.
I called again , again they told the same story that the back end has not updated the status so we dont know where your cheque is.

I am in grat need to money to come to my account but i am feeling helpless.
Please help me.

Name -Baldev Raj Bhardwaj
Mo-09818929888

Also please let me know if i can file a case against these people.







 

Solution of your complaintMoney to be credited to my account apoligy letter compensation for all the misery  
ActionFile a case 
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