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Sanyo Electric Co.,Ltd

Posted byAnubhav Patnaik 
Organization / Product Details
Organization Name
Sanyo Electric Co.,Ltd
Organization e-Mail 
Product/Service DescriptionSanyo: DC-AS1500DX
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating9(in a scale of 1 to 10)
Name of the Company EmployeeMr. Sanjiv  
Complaint Details

Its really a sad state of affairs from the Sanyo customer care service.

I am not able to get any positive response from the authorised customer care center even after lodging my complaint with them.

Details of the service center & complaint:

Jyotirmayee Enterprises
Sanyo / BPL Customer Care Center
Plot No-539, Sahid Nagar, Bhubaneswar
Postel Code-751007
Phone: 0674-2544514 / 2544515

Compalint:
I had lodged my complaint to them on 10th Aug 2007
Nature of complaint- No Sound from the component
Work Order No- 7H10002A

Since then I have been following up with them and their has been no result from them. I know what mental torture I have gone through. Please look into the case ASAP and let me know the action plan. 

Solution of your complaintI am hopeful that as a customer my complaint should get resolved by Oct 2007 
ActionConsumer Court and to an extent I would write to the president of Sanyo Electric Co Ltd. 
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